Terms & Conditions

Effective date: 5 August 2026

These Terms and Conditions govern your use of dfordispatch.com and the dispatch support services provided by D For Dispatch LLC, an Ohio limited liability company. By engaging our services you agree to these terms together with the dispatch agreement you sign.

1. What we are, and what we are not

D For Dispatch LLC provides independent dispatch and back-office support to motor carriers. We act as an administrative agent for the carrier under written authorisation. We are not a motor carrier, a freight forwarder, or a licensed property broker, and we do not hold FMCSA operating authority. We do not take custody of freight, we do not own or operate equipment, and we do not hold funds on behalf of shippers.

2. Scope of services

• Searching and negotiating loads on load boards and with brokers, for your approval.
• Broker and shipper communication, appointment setting, and status updates.
• Rate confirmation, BOL, POD, and accessorial document handling.
• Route and weekly movement planning.
• Administrative support such as IFTA record organisation and UCR renewal reminders.

No load is booked without your prior approval of the rate, route, and appointment details.

3. Client responsibilities

• Hold and maintain active USDOT and MC operating authority in good standing.
• Maintain the liability and cargo insurance required by brokers and by law, and provide current certificates.
• Provide accurate W-9, carrier packet, and equipment information.
• Comply with all FMCSA regulations including hours of service, drug and alcohol testing, and vehicle maintenance.
• Notify us promptly of any change to authority, insurance, equipment, or availability.

You remain solely responsible for the safe and lawful operation of your equipment and for the cargo you carry.

4. Fees and payment

Our fee is the percentage of linehaul or the flat rate stated in your signed dispatch agreement. Fees are invoiced in United States dollars. We accept bank transfer (ACH or wire) and card payments through our authorised payment processor. Invoices are due according to the terms shown on the invoice. We do not charge setup fees, booking fees, or deductions that are not disclosed in writing in advance.

5. Term and termination

Either party may end the engagement by written notice in line with the notice period in the dispatch agreement. Fees for loads already booked, moved, or delivered remain payable. See our Cancellation and Refund Policy.

6. Limitation of liability

We provide administrative and coordination services and do not guarantee load availability, freight rates, revenue levels, broker payment, or the performance of any third party. To the maximum extent permitted by law, our total liability arising from the services is limited to the fees you paid us in the three months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential losses, including lost profits, detention, or claims relating to cargo.

7. Broker non-payment

We screen broker credit where information is available, but we do not guarantee payment by brokers or shippers. Collection of freight charges remains between you, the broker, and your factoring company.

8. Confidentiality

Each party will keep the other's non-public business information confidential and use it only for the purpose of the engagement.

9. Website content

Content on this website is provided for general information and does not constitute legal, tax, insurance, or regulatory advice. Text, images, and the D For Dispatch marks are our property or licensed to us.

10. Governing law and disputes

These terms are governed by the laws of the State of Ohio, United States, without regard to conflict of law rules. The parties will first attempt to resolve any dispute in good faith. Any unresolved dispute will be brought in the state or federal courts located in Franklin County, Ohio.

11. Changes

We may update these terms and will post the revised version here with a new effective date. Continued use of the services after the change constitutes acceptance.